Does A Shop of Things sell wholesale?
Hell yes! Send me an email email@example.com. Most wholesale orders ship within 2 days.
What's your return policy?
Unfortunately, because ASOT is so small (it's just me!) we do not accept returns at this time. You are free to send me an email with any comments and if I can arrange an exchange I will but all sales are final.
What if I want to cancel or refund my order?
If your order has yet to ship I can process your refund. Because I ship out orders every other day chances are your order is already in the mail. If you would like to return your order to sender I can process a refund for a $4 fee to cover the expensive cost of shipping materials. Refunds will be processed once I receive the item back.
When will my order ship?
All orders ship between 1-3 business days unless your item is handmade or there is a disclaimer on our main page (like if I am on vacation or if your item was a preorder!)
Which shipping carriers does A Shop of Things use?
All orders will ship USPS first class or priority mail and all orders can be tracked! Just check that email you got from A Shop of Things.
Does A Shop of Things ship internationally?
If you are abroad please send me an email firstname.lastname@example.org and I can arrange international shipping for you!
Help! My order is lost!
Unfortunately, once your order leaves my shop and is in the mail, I cannot be held responsible for anything USPS has done to lose your package. If you're having trouble, send me an email and I will try my best to help you out!
My package was returned to sender, help!
I hate to say it but if your package was returned to me because the wrong address was entered you will have to re-pay for shipping. This happens so frequently that I cannot afford to cover the cost of re-shipping your order. You have one month to re-claim your order after it was returned to me and after a month if you have not reached out you will not be qualified for a re-shipment or a refund.
My item arrived and is damaged
Oh no! Please send me an email and I will review each claim on a case to case basis. If your item has a small manufacturing flaw that does not affect the design or the function you are not eligible for a replacement item. All inventory goes through a quality inspection before I ship it out so rest assured that this is an unlikely situation. If anything was damaged during shipping please reach out to me!
Where can I find out more about ASOT?
Follow me on instagram! Or check out my about page.
Does your apparel fit true to size?
Yup! Please check out the last photo in any apparel listing for a size chart.
Where are you based?
I live in Nashville, TN! If you're in Nashville too and would prefer to do a studio pickup, please email me email@example.com and I'd love to meet you!
Where can I find ASOT in my hometown?
Check out our list of stockists here! Know of a store that needs to carry our products? Let 'em know!
A Shop of Things cannot be help responsible for tracking or refunding any orders sent to the wrong address. Please be careful when choosing your shipping address!
Any package returned to me and not claimed within 30 days are not eligible to be refunded.
Any and all claims and inquiries must be submitted via email to be considered. Any claims or comments submitted via Instagram comments or DM might never be seen and therefore are not considered valid forms of communicating with me.